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Customer Service Standards
The Arts Council of Wales is the national development and funding body for the arts in Wales, established in 1994 by Royal Charter with four key objectives . . .
5 August 2008
Complaints Procedure
The procedures in this section provide for the Arts Council of Wales (the Arts Council) to respond appropriately to complaints. All the lottery distributors in the UK use this procedure.
13 September 2009
Complaints Procedure - Consumer Credit Activities
The procedure provides for the gallery to respond appropriately to complaints arising from its activities involving consumer credit.
30 Mawrth 2011
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